Thinking about Forms and Usability...
Notes from the book - Forms that work: Designing Web Forms for Usability by Caroline Garret There is a theory to think about when designing FORMS ! The theory is of the three layers of the form: Relationship, Conversation, and Appearance . The relationship of a form is the relationship between the organization that is asking the questions and the person who is answering. - Pursuading people to answer. - Pick the right moment to ask a question. - Three rules that infl uence response rates - Rule 1: Establish trust. 1. Show that the form is published by a real organization. 2. Make it easy to contact the organization that publishes the form. 3. Ensure that the form has a clear purpose. ...